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Consultation Centers for Foreign Residents



Saitama Prefecture Foreign Resident Advisory Center

Location: Prefectural Resident Consultation Center (Government Building No. 2., 1F)
Consultation Hours:
English
Monday and Thursday 9:00 a.m. to 4:00 p.m. 048-822-4812
Chinese
First through fourth Thursday of the month 9:00 a.m. to 4:00 p.m. 048-830-2997
Korean
First through fourth Thursday of the month 9:00 a.m. to 4:00 p.m 048-830-2995
Portuguese
First through fourth Thursday of the month 9:00 a.m. to 4:00 p.m 048-822-4812
Spanish
First through fourth Thursday of the month 9:00 a.m. to 4:00 p.m 048-830-2996
Legal Consultation
Fourth Thursday of the month 1:00 to 4:00 p.m. 048-822-4812

 

Saitama International Association Foreign Resident Living Consultation

Location: Saitama International Association (Urawa Government Building 3F)
Hours:
English Monday through Friday 9:00 a.m. to 5:00 p.m. 048-833-2992
Korean Sunday 10:00 a.m. to 12:30 p.m. 048-833-2992
Portuguese Sunday 10:00 a.m. to 12:30 p.m. 048-833-2992
Chinese Sunday 1:00 to 3:30 p.m. 048-833-2992
Spanish Sunday 1:00 to 3:30 p.m. 048-833-2992

 

Foreign Resident Labor Consultation (Saitama)

Consultation concerning labor conditions.
Location: Inspection Division, Labor Standards Department, Saitama Labor Bureau (Meiji Seimei Shintoshin Building 15F, 2-40, Kami-Ochiai, Chuo-ku, Saitama City, Saitama Prefecture)
Language: English, Chinese
Hours: English on Tuesday & Friday, Chinese on Monday & Wednesday, 10:00 a.m. to 4:00 p.m. (Closed from 12 noon to 1:00 p.m.)
Tel: 048-600-6204

 

Hello Work (Kawagoe Public Employment Security Office)

Job applications are accepted. Interpreters are available.
Address: 277-3 Toyodahon, Tel: 242-0197
Hours: 10:00 a.m. to 4:00 p.m. (Closed from 12 noon to1:00 p.m.)

Language: English (Monday & Thursday), Portuguese (Monday & Thursday)

 

Immigration Information Center

The Tokyo Regional Immigration Bureau offers consultation and information concerning immigration and visa applications.
Languages: English, Spanish, Portuguese, Chinese, Korean, Thai
Hours: Monday through Friday, 9:00 a.m. to 12 noon and 1:00 to 4:00 p.m. Closed on national holidays and during the yearend/New Year holidays (December 29 through January 3).
Tel : 03-5796-7112

 

Human Rights Counseling for Foreign Residents Living in Japan

The Foreign Residents’ Human Rights Protection Division of the Tokyo Legal Affairs Bureau offers consultation services concerning the infringement of human rights.
Languages: English, Chinese, German
Hours: Chinese - Monday, 1:30 to 4:00 p.m., English/German - Tuesday & Thursday, 1:30 to 4:00 p.m.
Tel: 03-5213-1370

 

Tokyo Regional Taxation Bureau

During tax season, consultation services are available for foreign residents concerning national tax (income tax).
Language: English
Hours: Monday through Friday, 9:00 a.m.to 12 noon and 1:00 to 5:00 p.m.
Tel: 03-3821-9070

 

Employment Service Center for Foreigners

The Ministry of Health, Labour and Welfare offers consultation services concerning employment, mainly for foreign students and those with specialized technical skills.
Languages: English and Chinese
Hours: Monday through Friday, 9:30 a.m.to 12 noon and 1:00 to 4:00 p.m.
Tel: 03-3204-8609

 

Postal Services Information

Japan Post Service provides information concerning postal services.
Language: English
Hours: Monday through Friday, 8:00 a.m. to 10:00 p.m.,
Saturdays, Sundays and holidays, 9:00 a.m. to 10:00 p.m.
Tel: 0570-046-111

[Organizations and Private Consultation Services]

Foreign Resident Human Rights Center (Saitama Prefecture)

The Saitama Prefecture Bar Association provides consultation service to foreign residents.
Language: English, Japanese
Hours: Friday 1:00 to 2:10 p.m. (Reservation required)
Tel: 048-510-5666

 

Foreign Resident No. 119 Network (Saitama Prefecture)


The Saitama YMCA International Service Center provides consultation service for overall living matters of foreign residents.
Language: English
Hours: Wednesday 6:00 to 9:00 p.m.
Tel: 048-834-0287

 

AMDA International Medical Information Center, Tokyo

Offering medical consultation service including the introduction of hospitals where foreign languages are understood.
Language: English, Chinese, Korean, Thai, Spanish, Portuguese, Tagalog
Hours: English, Chinese, Korean, Thai, Spanish: Monday through Friday 9:00 a.m. to 5:00 p.m.; Portuguese: Monday, Wednesday, Friday 9:00 a.m. to 5:00 p.m.; Tagalog: Wednesday 1:00 to 5:00 p.m.
Tel: 03-5285-8088

 

Japan National Tourist Organization

Offering consultation on sightseeing and travel.
Language: English
Hours: Throughout the year 9:00 a.m. to 5:00 p.m.
Tel: 0088-22-4800 (Free of charge)

 

JR East InfoLine

Providing overall traffic information including time tables, fares and various services of JR East Japan.
Language: English, Chinese, Korean
Hours: Everyday except year-end/New Year holidays (December 29 through January 4) 10:00 a.m. to 6:00 p.m.
Tel: 03-3423-0111

 

NTT Information Service

Providing information on NTT.
Language: English, Spanish, Portuguese, Korean, Chinese, German, French
Hours: 9:00 a.m. to 5:00 p.m. (Except Saturdays, Sundays, national holidays, and yearend/New Year holidays)
Tel: 0120-364463

 

Tokyo English Life Line

Providing consultation service on overall living matters.
Language: English, Tagalog
Hours: Every day 9:00 a.m. to 4:00 p.m. and 7:00 to 11:00 p.m.
Tel: 03-5774-0992

 


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